Last Updated: September 24, 2019
(1) who we are; (2) the kinds of Personal Data we collect; (3) how and why we process your Personal Data; (4) when we might disclose your Personal Data and to whom; (5) how long we will retain your Personal Data; (6) your data protection rights; and (7) how you can manage our collection, use, and sharing of your Personal Data.
We also wish to inform any European citizens of their rights when we use their personal information.
The Site is not directed to children under the age of 13 (or such other digital age of consent in your jurisdiction, for example, 16 years of age in certain European countries) (together, the “Age of Consent”) and we do not knowingly collect personal information from children under the Age of Consent. If you are under the Age of Consent you should not use this Site, and under no circumstances should you send information about yourself to us. If we are made aware that a child under the Age of Consent has provided us with personal information, we will immediately delete that child’s information from the Site.
Who processes your Personal Data?
What kinds of Personal Data do we collect?
Things you do and information you provide
We receive and store any information you enter on the Site or give us in any other way, including when registering for a mailing list, during ordering, posting user content to the Site, purchasing, and/or billing, entering a contest, sweepstakes, or other promotion, and as provided in your comments and requests.
The Site may give you the ability to register for an account or to create and update a user profile on the Site. If we offer user account or profile functionality on the Site, we will collect the Personal Data that you or your computer/device provides to us in the course of registering for an account or creating or updating a user profile. We will also collect Personal Data provided to us in the course of you making a purchase on the Site, whether or not an account is created, or provided to us through your posting content to or through the Site. The information collected will vary, but typically includes Personal Data, such as:
- your first and last name
- your e-mail address
- your username and password
- your mailing address (including city, state, zip code, and country)
- telephone numbers
- your interests
- the country in which you reside
- when you click an ad or see an ad impression
- social media information (g., social media user name, profile picture)
If you use the Site for purchases or any other financial transactions, we collect information about the purchase or transaction. This may include:
- credit or debit card number
- other card information
- account and authentication information
- billing information
- transaction history
- involvement in our loyalty program
Information we automatically collect
Even if you do not explicitly provide us with information, we may collect certain information when you interact with the Site. For example, our servers may keep an activity log that tracks all visitors to the Site. The information we automatically collect may include the following:
- your IP address
- your registered domain or home server
- time and date of access
- web page(s) visited
- number of clicks
- the content, features, and activities that you access and participate in on the Site
- software crash reports
- type of browser used
- the nature of the device from which you are visiting the Site (e. , a personal computer or a mobile device)
- session identification number
- search terms, search results
- access times
- referring website’s address(es)
We may collect this information passively using technologies such as standard server logs, cookies (see below), and clear GIFs (also known as “web beacons”). We use passively-collected information to administer, operate, and improve the Site and our other services and systems, to improve the effectiveness of advertising on the Site, and to serve advertisements and other content that is tailored to you.
What is our legal basis for processing your Personal Data?
Also, in certain circumstances, Miami Heat may also process your data for the purposes of our legitimate interests, such as to inform you of changes to our services, to provide you with information about other services we offer. In addition, we will process your Personal Data in order to comply with any legal obligations to which we are subject or to ensure the necessary performance of a contract.
How and why we gather your data and Personal Data?
Please be aware that your use of the Site, other websites, or other services provided by third parties (“Third-Party Services”), including, for example, Google Analytics, may set cookies on your hard drive or use other means of passively collecting information about your use of the Site, Third-Party Services, or other services or content. To do this, such third parties may use first-party cookies (which are set by the same domain your browser is receiving data from), third-party cookies (which are set by a different domain), web beacons, pixels, or similar tools. We also may make either Personal Data or non-personally identifiable information available to Third-Party Services, and these Third-Party Services may collect such information, to assist such parties in understanding our users’ activities and usage patterns on the Site. We do not have access to, or control over, the actions of Third-Party Services. Each provider of Third-Party Services uses information that it collects in accordance with its own privacy and security policies.
If you access the Site from a mobile device, the Site may try to access to your location in order to tailor your experience with the Site based on your location (“Location-based Services”) and in such an event we may collect information about the location of your device. If Location-based Services are enabled on your device, we may be able to identify your location through a variety of means, including GPS location, IP address, cell tower location, geo-fencing technology, or detection by physical on-location Wi-Fi or Bluetooth sensors, as available.
You may disable Location-based Services on your device. However, if you choose to disable any Location-based Services on your device, you may not be able to utilize certain features of the Location-based Services.
How we may use your Personal Data
We may aggregate and use your information, including IP addresses, location data, and the domain name of e-mail addresses of visitors to the Site, to help us determine how people use the Site and to improve the Site’s performance and usefulness.
We may combine information that you provide with supplemental information (including mailing address updates and demographic data) that we obtain from public sources or reputable third parties.
When you contact us, we will request your affirmative, positive consent to use your contact information for marketing or other business purposes. In the event you do not consent to the use of your contact information for marketing or other business purposes, it will not be used for those purposes.
When we Share Your Personal Data
We may share information with other companies, vendors, service providers, and individuals we hire to perform functions on our behalf. These functions include fulfilling orders, delivering packages, processing credit card payments, marketing, providing analytics assistance, and customizing, delivering, measuring, analyzing, improving, and supporting our services, content, advertising and layout. These service providers are authorized to use Personal Data only as needed to perform their functions on our behalf and are contractually required to take steps designed to maintain the security of your Personal Data.
We may also change our ownership or corporate organization while providing the Site. As a result, we may transfer your information to another company that is affiliated with us, with which we have merged, or which has acquired all or some of our assets.
We may provide information, when legally obliged to do so and in response to properly made requests, for the purpose of the prevention and detection of crime, and the apprehension or prosecution of offenders. We may also provide information for the purpose of safeguarding national security.
European data and transfers outside of the European Economic Area
The Site is published in the United States and is governed by United States law. If you are located within the European Union, you should be aware that your Personal Data will be collected in the United States. With respect to information you provide to us in the course of you making a purchase, the collection is necessary because our servers and data centers are located in the United States and without collecting your Personal Data we are not able to process your payment and perform our obligation to provide you the services or goods you have purchased from us. With respect to other types of data we collect which are not related to a purchase, we rely on, among other things, your explicit consent to collect the data.
Please be informed that, although we are committed to protecting and respecting your data protection and privacy rights and we have implemented technical and organizational measures to ensure your Personal Data is protected, your Personal Data will be transferred to other jurisdictions in the absence of any adequacy decision issued by the European Commission or similar appropriate measure. You should know that each jurisdiction can have its own privacy and data security laws, some of which may be less stringent as compared to those of your own jurisdiction. Also, we may transmit your data from the United States to other countries or jurisdictions in connection with storage and processing of data, fulfilling your requests, and operating the Site. You acknowledge these risks and consent to our transmitting your Personal Data.
How long do we keep your Personal Data?
The period for which we retain Personal Data varies according to the use of that information. In some cases, there are legal requirements to keep certain data for a minimum period of time. Unless specific legal requirements dictate otherwise, we will retain Personal Data no longer than is necessary for the purposes for which the Personal Data were collected and processed (as described above).
Your data rights
European citizen privacy rights
Your rights regarding the Personal Data we hold on you depend on the applicable laws in your country. If you are a European citizen, you have the right to request that we:
- provide you with information regarding whether we process your data, including details relating to such processing
- correct any inaccurate data we might have about your without undue delay
- complete any incomplete information that we might have about you
- under certain circumstances, erase your personal data without undue delay
- under certain circumstances, be restricted from processing your data
- under certain circumstances, furnish you with the personal data which you provided us within a structured, commonly used and machine readable format
Where we process your Personal Data solely on the basis of your consent, European citizens have the right to withdraw consent to our processing Personal Data at any time. This will not affect the lawfulness of our processing before the withdrawal. European citizens also have the right to lodge a complaint with your data protection supervisory authority.
The exercise of the above rights might be subject to certain conditions and we might require further information from you before we can respond to your request.
California privacy rights
California Law permits California residents, once per year, to request certain information regarding our disclosure of personally identifiable information to third parties for their direct marketing purposes. To make such a request, please send an e-mail to firstname.lastname@example.org. Please reference “Shine the Light” in your email.
Exercising your rights, managing information, and opting out
You may update or change information related to your account by updating your profile, accessible via the home page once you are logged in, or by sending us an e-mail at email@example.com.
You may opt-out of receiving future marketing e-mail messages from us or request that your information be removed from the Site by e-mailing us at the address provided above or by following the unsubscribe instructions in any marketing e-mail message. Please be aware that if you opt-out of receiving commercial e-mail from us, it may take up to ten (10) business days for us to process your opt-out request, and you may receive commercial e-mail from us during that period. Additionally, even after you opt-out from receiving commercial messages from us, you may continue to receive administrative or transactional messages from us regarding our Site or your orders.
You may manage how your mobile device and mobile browser share certain information with us by adjusting the privacy and security settings on your mobile device. Please refer to instructions provided by your mobile service provider or the manufacturer of your device to learn how to adjust your settings.
You may manage how your browser handles cookies by adjusting its privacy and security settings. The selections you make are browser-specific and device-specific. Each browser is different, so refer to instructions related to your browser to learn about cookie-related and other privacy and security settings that may be available.
Our Do-Not-Track Policy: Some browsers have “do not track” features that allow you to tell a website not to track you. These features are not all uniform. We do not currently respond to those signals.
You may opt-out of having your online behavior tracked for interest-based advertising by using opt-out tools provided by the National Advertising Initiative or the Digital Advertising Alliance.
You can exercise any of your rights by making a request to us at the contact information provided in the “Contact” section. For California residents, please consult the “California privacy rights” section above for your rights and additional considerations. For European citizens, please consult the “European citizen privacy rights” section above for your rights and additional considerations.
While we try our best to safeguard your information once we receive it, no transmission of data over the Internet or any other public network can be guaranteed to be 100% secure. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.
Name: Miami Heat Limited Partnership
ATTN: The Miami HEAT Store Website Privacy Notice
Address: 601 Biscayne Boulevard, Miami, Florida 33132
UNLESS YOU OPT OUT, THESE TERMS AND CONDITIONS CONTAIN A BINDING ARBITRATION CLAUSE AND CLASS ACTION WAIVER THAT IMPACT YOUR RIGHTS ABOUT HOW TO RESOLVE DISPUTES.
Use of some portions of the Site may require you to register or create an account. In doing so, you agree to: (a) provide true, accurate, current, and complete information; and (b) maintain and promptly update such information to keep it true, accurate, current, and complete. If you provide any information that is, or we have reasonable grounds to suspect that the information is, false, inaccurate, not current, or incomplete, the Heat may without notice suspend or terminate your access to our Site and refuse any and all current or future use of our Site (or any portion thereof).
You may also be asked to choose a password and a user name. Please select a password that would not be obvious to someone trying to guess your password, and change it regularly as an added precaution. You are responsible for ensuring that your password and account login are kept secret, safe, and secure at all times and you are fully responsible for all activities that occur under your password or account identification. You agree to immediately notify the Heat of any unauthorized use of your password or account or any other breach of security. Without limiting any rights which the Heat may otherwise have, the Heat reserves the right to take any and all action, as it deems necessary or reasonable, to ensure the security of the Site and your account, including, without limitation, terminating your account, changing your password, or requesting additional information to authorize transactions on your account. Notwithstanding the above, the Heat may rely on the authority of anyone accessing your account or using your password and in no event and under no circumstances shall the Heat be held liable to you for any liabilities or damages resulting from or arising out of: (a) any action or inaction of the Heat under this provision; (b) any compromise of the confidentiality of your account or password; and (c) any unauthorized access to your account or use of your password. You may not use anyone else's account at any time without the express permission of the account holder.
We use reasonable security measures that are designed to protect information from loss, disclosure, misuse, and destruction. Please be aware, however, that no data security measures can be completely effective. Consequently, you understand and agree that such steps do not guarantee that use of the Site is invulnerable to all security breaches, and that the Heat makes no warranty or representation nor can it ensure that use of any of our Site is protected from viruses, security threats, or other vulnerabilities. You use the Site and transmit information to us at your own risk.
Accuracy and Availability of Products and/or Services
While every effort will be made to ensure that the descriptions, photographs, information, graphic depictions, product and service descriptions, or other content of the Site is accurate, complete, reliable, updated, current, or error-free, the Heat does not warrant that the Site is error free. In the event the Heat determines that a product or service described on the Site contains an inaccurate price or description, the Heat reserves the right to take any action it deems reasonable and necessary, in its sole discretion, to rectify the error, including, without limitation, canceling your order, unless prohibited by law. The Heat, at its option, may have different prices on the Site than in its stores. The Heat may make improvements or changes to any of its content, information, products, services, or programs described on the Site at any time without notice. You agree to notify the Heat immediately if you become aware of any pricing or descriptive errors or inconsistencies with any products or services you order through the Site and to comply with any corrective action. Your sole remedy in such event of any such error is to return the product (or cancel the service, if applicable) according to the terms of the return policy (or relevant agreement, in the case of a service, if applicable).
Trademarks (including but not limited to those belonging to and/or identifying the Heat, Basketball Properties, Ltd., AmericanAirlines Arena, the Miami HEAT, The Miami HEAT Store, and/or the National Basketball Association) that are used or displayed on the Site are owned by us or by other third parties that offer and provide products and services on or through the Site. Such trademarks may not be copied or used, in whole, partial, or modified form, without our prior express written permission or, if applicable, our licensee. In addition, the Heat’s graphic interfaces, logos, designs, icons, scripts, and page headers are covered by trademark, trade dress, copyright, or other proprietary right law, and may not be copied, imitated, or used, in whole, partial, or modified form, without our prior express written permission. Other trademarks, service marks, registered trademarks, product and service names, and company names or logos that appear on the Site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by us. You may not use any meta tags or any other “hidden text” utilizing our trademarks or product information without our prior express written consent.
Ownership of Content
Our Site includes a combination of content that we and other third parties create (collectively, the “Content”). All of the Content available through the Site, including, but not limited to, written content, interface design and layout, photographs, graphics, images, illustrations, marks, logos, sound or video clips, software code, and animation, is trademarked or copyright protected. You may not use, store, display, modify, reproduce, publish, transmit, participate in the transfer or sale of, create derivative works of, distribute, publicly perform, publicly display, or in any way exploit any of the materials or Content on the Site in whole or in part. If you would like to request permission to use any of the Content on the Site, please contact us.
Posting User Content on the Site
We have no obligation to monitor or review User Content. We may refuse or remove User Content without notice to you. Please note that deleted User Content may still exist in our backup copies, which are not publicly available and, if your User Content was shared with third parties, those third parties may have retained copies of your User Content, and neither the Heat nor our designees have any responsibility for any uses of your User Content that they might make.
Display of any User Content on the Site does not constitute approval or endorsement by the Heat.
Copyright Policy and Digital Millennium Copyright Act (“DMCA”) Notice
The Miami Heat Store
Attn: Designated Agent
601 Biscayne Blvd
Miami, FL 33132
Your notice must include the following information, as required by the DMCA:
- A description of the copyrighted work or other intellectual property that you claim has been infringed;
- A description of where the material that you claim is infringing is located on the Site (including the exact URL);
- An address, a telephone number, and an email address where we can contact the person submitting the notification;
- A statement that you have a good-faith belief that the use is not authorized by the copyright or other intellectual property rights owner, by its agent, or by law;
- A statement by you under penalty of perjury that the information in your notice is accurate and that you are the copyright or intellectual property owner or are authorized to act on the owner’s behalf; and
- A physical or electronic signature of yourself or a person authorized to act on your behalf.
It is often difficult to determine if your intellectual property rights have been violated. We may request additional information before we remove allegedly infringing material. If a dispute develops as to the correct owner of the rights in question, we reserve the right to remove the content of both parties.
When we receive an infringement notice with all the required information and are able to locate the allegedly infringing material, we will remove or disable access to the subject material. We also will take reasonable steps to promptly notify the person who posted the subject material. We will give them the opportunity to send a counter-notification. A counter-notification must include the following, to be effective under to DMCA:
- Identification of the copyrighted work or other intellectual property that was removed or to which access was disabled, and a description of where the material appeared before it was removed or access to it was disabled (including the exact URL if known);
- A statement under penalty of perjury that the material was removed or disabled due to mistake or misidentification of the material removed or disabled;
- An address, telephone number, and email address where we can contact the person submitting the counter-notification;
- A statement that you consent to the jurisdiction of Federal District Court for your judicial district, or if you are outside the United States, for any judicial district in which the Heat may be found, and that you will accept service of process from the person who submitted the DMCA claim or his agent; and
- A physical or electronic signature of the person submitting the counter-notification.
We will terminate the access privileges of those who repeatedly infringe on the copyrights of others.
The Heat is pleased to hear from its customers and welcomes your comments regarding its products and services. Unfortunately, however, the Heat’s long-standing company policy does not allow it to accept or consider creative ideas, suggestions, or materials other than those it has specifically requested. Accordingly, we must ask that you not send us any original or creative ideas, suggestions, or materials. While the Heat does value your feedback on our services and products, we request that you be specific in your comments on those services and products, and do not submit any creative ideas, suggestions, or materials.
Links to Third Party Sites
Restrictions on Use of the Site
- is unlawful, harmful to minors, threatening, harassing, abusive, defamatory, slanderous, vulgar, gratuitously violent, obscene, pornographic, indecent, lewd, libelous, invasive of another's privacy, or racially, ethnically, or otherwise offensive, hateful, or abusive;
- violates, plagiarizes or infringes any entity’s or someone else's legal rights, including, without limitation, patent, trademark, trade secret, copyright, other intellectual property, privacy, publicity, or other rights;
- removes any proprietary notices or labels on the Content;
- advocates or solicits violence, criminal conduct, or the violation of any local, state, national, or international law or the rights of any third party;
- is deceptive in any way, such as an offer to sell fraudulent goods or contains an impersonation of any person or entity or misrepresents an affiliation with a person or entity;
- specifically advertises firearms or ammunition, tobacco, alcohol, illegal drugs, or other contraband;
- constitutes unsolicited or unauthorized advertising, junk or bulk email (SPAM), chain letters, or any other unsolicited commercial or non-commercial communication;
- interferes with others using the Site;
- is off-topic according to the description of the webpage, forum, or other interactive environment;
- contains software viruses, worms, time bombs, corrupted files, Trojan horses, or any other computer code, files, or programs that are designed or intended to disrupt, damage, overburden, impair, or limit the functioning of any software, hardware, network, server, or communications systems or equipment;
- contains a charity request, petitions for signatures, chain letters, or letters relating to a pyramid scheme;
- disrupts, interferes, or inhibits any other user from enjoying the Site or other affiliated or linked websites, material, contents, products, and/or services;
- uses any robot, spider, or other such programmatic or automatic device, including, but not limited to, automated dial-in or inquiry devices, to obtain information from the Site or otherwise monitor or copy any portion of the Site, products, and/or services;
- creates a false identity for the purpose of misleading others;
- prepares, compiles, uses, downloads, or otherwise copies any user information and/or usage information or any portion thereof, or transmits, provides, or otherwise distributes (whether or not for a fee) such information to any third party;
- uses any of our copyrights or trademarks or our domain name as a pseudonymous return email address;
- contains any offer for unsolicited goods or services or any advertising or promotional materials, except in those areas specifically designated for such purpose (, classified bulletin board, if applicable);
- provides material support or resources (or conceals or disguises the nature, location, source, or ownership of material support or resources) to any organization(s) designated by the United States government as a foreign terrorist organization pursuant to section 219 of the Immigration and Nationality Act;
- attempts to disable, bypass, modify, defeat, or otherwise circumvent any of the digital rights management or other security related tools incorporated into the software or any Content or the Site;
- reproduces, duplicates, copies, sells, trades, resells, or exploits for any commercial purposes, any portion of the Site or Content, use of the Site, or access to the Site;
- publishes, publicly performs or displays, or distributes to any third party any Content, including reproduction on any computer network or broadcast or publications media;
- systematically collects and uses any Content, including the use of any data mining, or similar data gathering and extraction methods;
- makes derivative uses of the Site or the Content;
- uses, frames, or utilizes framing techniques to enclose any portion of the Site (including the images found at the Site or any text or the layout/design of any page or form contained on a page); and/or
Limitation of Liability
IN NO EVENT WILL THE HEAT, ITS EMPLOYEES, OFFICERS, REPRESENTATIVES, SERVICE PROVIDERS, SUPPLIERS, LICENSORS, OR AGENTS BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, PUNITIVE, EXEMPLARY, INCIDENTAL, OR SPECIAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF USE, LOSS OF PROFITS, OR LOSS OF DATA, WHETHER IN AN ACTION IN CONTRACT, TORT (INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE), OR OTHERWISE, ARISING OUT OF OR IN ANY WAY CONNECTED WITH: (A) THE USE OR INABILITY TO USE THE SITE, USER CONTENT, OR THE CONTENT, MATERIALS, SOFTWARE, INFORMATION, OR TRANSACTIONS PROVIDED ON OR THROUGH THE SITE; (B) ANY CLAIM ATTRIBUTABLE TO ERRORS, OMISSIONS, OR OTHER INACCURACIES IN THE SITE OR THE USER CONTENT, CONTENT, MATERIALS, SOFTWARE, INFORMATION, PRODUCTS, OR SERVICES ON OR AVAILABLE THROUGH THE SITE; (C) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY PRODUCTS, DATA, INFORMATION, OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH OR FROM OUR SITE; (D) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (E) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON OUR SITE, INCLUDING USER CONTENT; (F) THE DELAY OR FAILURE IN PERFORMANCE RESULTING FROM AN ACT OF FORCE MAJEURE, INCLUDING, WITHOUT LIMITATION, ACTS OF GOD, NATURAL DISASTERS, COMMUNICATIONS FAILURE, GOVERNMENTAL ACTIONS, WARS, STRIKES, LABOR DISPUTES, RIOTS, SHORTAGES OF LABOR OR MATERIALS, VANDALISM, TERRORISM, NON-PERFORMANCE OF THIRD PARTIES, OR ANY REASONS BEYOND THEIR REASONABLE CONTROL; OR (G) ANY OTHER MATTER RELATING TO OUR SITE, EVEN IF YOU CLAIM TO HAVE NOTIFIED THE HEAT ABOUT SUCH DAMAGES, OR FOR ANY CLAIMS BY ANY THIRD PARTIES, UNLESS OTHERWISE PROVIDED FOR BY LAW, THEN THE AGGREGATE LIABILITY OF THE HEAT UNDER SUCH CIRCUMSTANCES FOR LIABILITIES THAT OTHERWISE WOULD HAVE BEEN LIMITED SHALL NOT EXCEED ONE HUNDRED DOLLARS ($100). APPLICABLE LAW MAY NOT ALLOW THE LIMITATION OF LIABILITY SET FORTH ABOVE, SO THIS LIMITATION OF LIABILITY MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS BEYOND THOSE CONTAINED HEREIN. THE FOREGOING LIMITATIONS SHALL NOT APPLY TO RESIDENTS OF NEW JERSEY. WITH RESPECT TO RESIDENTS OF NEW JERSEY, THE HEAT AND ITS AFFILIATES, LICENSORS, VENDORS, AND ANY OF THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, OR OTHER REPRESENTATIVES SHALL NOT BE LIABLE FOR ANY LOSSES OR DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE SITE, SERVICE, USER CONTENT, OR CONTENT, UNLESS SUCH DAMAGES OR INJURIES ARE THE RESULT OF OUR OR THEIR NEGLIGENT, FRAUDULENT, OR RECKLESS ACTS OR INTENTIONAL MISCONDUCT.
YOU ACKNOWLEDGE THAT THIS LIMITATION OF LIABILITY IS AN ESSENTIAL TERM BETWEEN YOU AND US RELATING TO THE PROVISION OF THE SITE, SERVICE, USER CONTENT, AND CONTENT TO YOU, AND WE WOULD NOT PROVIDE THE SITE, SERVICE, USER CONTENT, OR CONTENT TO YOU WITHOUT THIS LIMITATION.
YOUR SOLE REMEDY FOR DISSATISFACTION WITH THE SITE AND/OR SITE-RELATED SERVICES IS TO STOP USING THE SITE AND/OR THOSE SERVICES.
Disclaimer of Warranties
THIS SITE IS MADE AVAILABLE TO YOU “AS IS,” WITHOUT ANY WARRANTIES WHATSOEVER ABOUT THE NATURE, CONTENT, OR ACCURACY (EITHER WHEN POSTED OR AS A RESULT OF THE PASSAGE OF TIME) OF ANY MATERIAL AT THE SITE, AND WITHOUT ANY REPRESENTATIONS OR GUARANTEES.
IN ADDITION, THE HEAT MAKES NO WARRANTIES, REPRESENTATIONS, OR GUARANTEES THAT (A) THIS SITE WILL BE FREE OF INFECTION OR VIRUSES, WORMS, TROJAN HORSES, OR OTHER CODE THAT MANIFESTS CONTAMINATING OR DESTRUCTIVE PROPERTIES; (B) THIS SITE WILL BE TIMELY, CONTINUOUS, AND WITHOUT INTERRUPTION; (C) THIS SITE WILL BE SECURE (INCLUDING FREE FROM UNAUTHORIZED ACCESS), PROVIDE CONTINUOUS STORAGE OR ACCESS, OR BE ERROR-FREE; (D) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF OUR SITE WILL BE ACCURATE, COMPLETE, OR RELIABLE; (E) THE QUALITY OF ANY PRODUCTS, SERVICES, SOFTWARE, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH OUR SITE WILL MEET YOUR EXPECTATIONS; AND (F) ANY ERRORS IN OUR SITE OR SOFTWARE WILL BE CORRECTED.
THE HEAT HEREBY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, STATUTORY, ORAL, OR WRITTEN, INCLUDING, WITHOUT LIMITATION, ANY AND ALL IMPLIED WARRANTIES OF MERCHANTABILITY, REASONABLE CARE, ACCURACY, FITNESS FOR A PARTICULAR PURPOSE, AND ANY AND ALL WARRANTIES OF TITLE, ACCURACY OF DATE, AND/OR NON-INFRINGEMENT, UNLESS OTHERWISE PROHIBITED BY LAW.
READ THIS SECTION CAREFULLY - IT MAY SIGNIFICANTLY AFFECT YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE SUIT IN COURT.
To begin an arbitration proceeding, you must send a letter requesting arbitration and describing your claim to our registered agent, Alan Fein, Esq., at 150 West Flagler Street, Suite 2200, Miami, Florida 33132. THE ARBITRATION OF DISPUTES PURSUANT TO THIS SECTION SHALL BE IN YOUR INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE OR JOIN THE CLAIMS OF OTHER PERSONS OR PARTIES WHO MAY BE SIMILARLY SITUATED. The arbitration will be conducted by the American Arbitration Association (AAA) under its rules, including the AAA's Supplementary Procedures for Consumer-Related Disputes. The AAA's rules are available at www.adr.org or by calling 1-800-778-7879. Payment of all filing, administration, and arbitrator fees will be governed by the AAA's rules. We will reimburse the foregoing fees for claims totaling less than $10,000 unless the arbitrator determines the claims are frivolous. Notwithstanding the foregoing, you and the Heat agree not to seek any attorney's fees and expert witness costs unless the arbitrator finds that a claim or defense was frivolous or asserted for an improper purpose. You and the Heat understand that, absent this mandatory arbitration provision, you and the Heat would have the right to sue in court and have a jury trial. You and the Heat further understand that, in some instances, the costs of arbitration could exceed the costs of litigation and the right to discovery may be more limited in arbitration than in court. The arbitrator shall apply Florida law consistent with the Federal Arbitration Act and applicable statutes of limitations, and shall honor claims of privilege recognized at law.
If your claim is solely for monetary relief of $10,000 or less, and does not include a request for any type of equitable remedy, you may choose whether the arbitration will be conducted solely based on documents submitted to the arbitrator, through a telephonic hearing, or by an in-person hearing under the AAA Rules in the county where you live or at another mutually agreed location.
For residents outside the United States, arbitrations shall be initiated in Miami-Dade County, Florida, and you and the Heat agree to submit to the personal jurisdiction of any state or federal court in Miami-Dade County, Florida to compel arbitration, stay proceedings pending arbitration, or to confirm, modify, vacate, or enter judgment on the award entered by the arbitrator.
You have the right to opt-out and not be bound by these arbitration provisions by sending written notice of your decision to opt-out to the following address: ATTN: General Counsel, 601 Biscayne Boulevard, Miami, Florida 33132 and firstname.lastname@example.org.
If any clause within these arbitration provisions is found to be illegal or unenforceable, that specific clause will be severed from these arbitration provisions, and the remainder of the arbitration provisions will be given full force and effect. If, however, the portion that is deemed invalid, unenforceable or illegal is that claims will not be arbitrated on a class or representative basis, then the entirety of this arbitration provision shall be null and void, and neither you nor the Heat shall be entitled to arbitrate the dispute. In the event some or all of these arbitration provisions are determined to be unenforceable for any reason, or if a claim, dispute, or controversy is brought that is found by a court to be excluded from the scope of these arbitration provisions, you and the Heat agree to waive, to the fullest extent allowed by law, any trial by jury.
Class Action Waiver
READ THIS SECTION CAREFULLY - IT MAY SIGNIFICANTLY AFFECT YOUR LEGAL RIGHTS.
The terms of this provision will also apply to any claims asserted by you against any of the Heat’s affiliates, to the extent that any such claims arise out of your access to, and/or use of the Site, and/or the provision of content, services, and/or technology on or through the Site.
Termination of Right to Use The Site
This Site is not directed to children under 13 years of age (or such other digital age of consent in your jurisdiction) (together, the “Age of Consent”) and we do not knowingly collect personal information from children under the Age of Consent. If you are under the Age of Consent you should not use this Site, and under no circumstances should you send information about yourself to us. If we are made aware that a child under the Age of Consent has provided us with personal information, we will immediately delete that child’s information from the Site.
Last updated September 24, 2019
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