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    We are strongly committed to protecting the privacy of your personal information.  The policies below are applicable to the Miami Heat Store website: www.themiamiheatstore.com (the “Site”).


    This Privacy Policy is intended to let you know (1) the kinds of personal information we may gather during your visit to the Site; (2) why we gather your information; (3) what we use your personal information for; (4) when we might disclose your personal information; and (5) how you can manage your personal information.

    Your Consent

    By visiting the Site, you accept the practices described in this Privacy Policy, including the collection and use of your personal information.  If you do not agree to the terms of our Privacy Policy, please do not use the Site. 

    Information Collected

    Except as disclosed below, we will not sell, share, trade, rent, or give away your personal information.

    • Information You Give Us. We receive and store any information you enter on the Site or give us in any other way, including during ordering, purchasing, and/or billing as well as provided in your comments and requests.  This information may include personal identifiable information (information that identifies or describes you) such as your name, e-mail address, mailing address, telephone number, and credit card information. 
    • Anonymous Information. Even if you do not explicitly provide us with information, we may collect certain non-personal information when you interact with the Site.  For example, our servers may keep an activity log that tracks all visitors to the Site.  The information in the activity log is anonymous and therefore does not identify you individually.  The anonymous information our server collects may include among other data: your IP address, your registered domain or home server, time of access, date of access, web page(s) visited, number of clicks, software crash reports, type of browser used, session identification number, search terms, search results, access times, and referring website’s address(es).
    • Like many websites, we may use cookies to enhance your shopping and browsing experience.  Cookies are small text files that are stored on your computer or equipment when you visit certain online pages that record your preferences.  We use cookies to track your use of the Site and its features.  We may also use cookies to monitor traffic, improve the Site, and make it easier and/or more relevant for your use.  The text in a cookie, by itself, only tells us that you have visited our Site before. It does not store any personal information such as your name, e-mail address, street address, or phone number. Cookies are also used to maintain your shopping basket. All data contained in the shopping basked is kept on our server and not in the cookie your machine is assigned.  You have the ability to accept or decline cookies.  Most web browsers automatically accept cookies, but, if you prefer, you can usually modify your browser settings to decline cookies.  If you block or otherwise reject our cookies, you will not be able to add items to your Shopping Cart, proceed to Checkout, or use any products or services on the Site that require you to Sign In.
    • Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13 years of age.  If you are under 13 years of age you should not use this Site, and under no circumstances should you send information about yourself to us.  If we discovery that a child under the age of 13 has provided us with personal information, we will immediately delete that child’s information from the Site.

    How We May Use Your Information

    Except as disclosed in this Privacy Policy, we do not use or disclose information about your individual visits to the Site or your personal information collected online to any parties other than those with whom we partner or are affiliated with, without your consent.

    • Information You Give Us. We may use this information to process and fulfill your order, notify you of your order status, respond to your inquiry, and communicate with you when necessary to provide customer service and/or follow-up information related to a product purchase or shipping information.  We may also use information you provide to communicate with you about your interest in our events and our company, to help us improve your experience on the Site, to promote our events, notify you about important functionality changes to the Site, new services, and special offers we think you'll find valuable, to prevent or detect abuses of our terms of use, and to enable third parties to carry out technical or other functions on our behalf.  By giving us information, either through the Site or email, you expressly consent to our collection, use, and disclosure of the information as described in this Privacy Policy.
    • Anonymous Information. We may aggregate and use anonymous information, including the domain name of e-mail addresses of visitors to the Site, to help us determine how people use the Site and to improve the Site’s performance and usefulness.
    • Third-Parties. We may employ other companies and individuals to perform functions on our behalf, including fulfilling orders, delivering packages, processing credit card payments, marketing, and providing analytics assistance.  These third-party service providers may have access to personal information needed to perform their functions, but may not use it for other purposes.
    • We may change our ownership or corporate organization while providing the Site.  As a result, we may transfer your information to another company that is affiliated with us, with which we have merged, or which has acquired all or some of our assets.
    • Emergency Situations. We may also use or disclose personal information if required to do so by law or in the good-faith belief that such action is necessary to (1) conform to applicable law or comply with legal process served on us or the Site; (2) protect and defend our rights or property, the Site, or our users; and (3) act under emergency circumstances to protect the personal safety of us, our affiliates, agents, or the users of the Site or the public.
    • With Your Consent. Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.

    Managing Information

    You may update or change information related to your account by updating your profile, accessible via the home page once you are logged in, or by sending us email.  You may always opt-out of receiving future e-mail messages from us or request that your information be removed from our Site by emailing us at the address provided below.

    When you place orders or access your account information, including anywhere on the Site where we request credit card information, we offer the use of a secure server. Personal information collected on the Site is stored in secure operating environments.  Secure Sockets Layer (SSL) software encrypts all information you input before it is sent to us. While we try our best to safeguard your information once we receive it, no transmission of data over the Internet or any other public network can be guaranteed to be 100% secure.  It is important for you to protect against unauthorized access to your password and to your computer.  Be sure to sign off when finished using a shared computer.

    Governing Law

    Our Site is published in the United States and is governed by U.S. law.  If you are located within the European Union, you should be aware that your personal identifiable information will be transferred to the United States, the law of which may be deemed by the European Union to have inadequate data protection.  If you are located in a European Union country or another country outside the United States and voluntarily submit personal information to us, you thereby consent to the general use of such information as provided in this Privacy Policy and to the transfer of that information to and/or storage of that information in the United States.

    Changes to Privacy Policy

    If we decide to change our Privacy Policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.


    If you have any questions about this Privacy Policy, don’t see your concerns addressed here, or wish to make changes to any personal information we have collected, you should contact us by email at themiamiheatstore@heat.com.