Miami Heat Limited Partnership (“Miami Heat”) is committed to making the content on our website, MiamiHeatStore.com (the “Website”), accessible to all users. To aid in this endeavor, we collaborate with EqualWeb, a digital accessibility solution provider, to improve the user experience for visitors of the Website and apply the relevant accessibility standards. More information about EqualWeb’s measures taken to make the Website more accessible can be found in the Accessibility Statement and Certificate provided in the Accessibility Tool provided on the Website and also on EqualWeb’s website at www.equalweb.com.

The Web Content Accessibility Guidelines 2.1 AA (WCAG 2.1 AA) have been used in providing accessibility on the Website.  While efforts have been undertaken to support an array of browsers and assistive technology, please note that different browsers, different assistive technologies, different versions of each, and different combinations of browsers and assistive technologies may perform differently on our Website.  The Website also may contain third-party content and/or links to third-party websites (including, but not limited to, social media websites), over which Miami Heat exercises no control.

If you are having difficulty accessing any content on the Website, please contact the Miami Heat’s Compliance Officer at ComplianceOfficer@Heat.com.  For assistance in placing an order, you may contact our customer service team at MiamiHEATStore@HEAT.COM or 1-877-HEAT-2-GO / 1-877-432-8246, Monday through Friday 10 a.m. – 4 p.m. EST.

To enable us to respond to your accessibility issue in a manner most helpful to you, please indicate: (1) the nature of your accessibility problem, (2) the specific page or content you are trying to access, (3) the type of browser and any assistive technology (if applicable) you are using, (4) the approximate date and time you attempted to access the content, and (5) your contact information (including the best time and method to reach you).

Miami Heat Limited Partnership is dedicated to improving the accessibility features and interface of the Website. You may reach out to us to provide your feedback concerning the Website’s accessibility features by emailing MiamiHeatStore@Heat.com.