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    Shipping

     

    FedEx is a corporate partner of the Miami HEAT. Please keep in mind that shipping times are in addition to the package processing time. 

    Please Note:

    All packages typically do not require FedEx Delivery Signature option, unless the customer specifies. We encourage all our customers to register for FedEx Delivery Manager. This is a solution that gives residential package recipients more control over their deliveries, and allows them to receive alerts, request hold for pickup at a convenient location, sign for packages online, provide delivery instructions, and request a vacation hold. You can register here:  FedEx Delivery Manager.
    If a wrong address is provided to us and we have already shipped your package there will be a $10 delivery charge for change of address.

    *****The Miami HEAT Store is not responsible for packages that are tampered with, lost, or stolen during shipment, regardless of signature upon delivery requests***** 



    Standard Shipping

    Please be aware that due to the high volume of orders, orders have an estimated processing time of 1-3 business days. Depending on the method of shipment selected, shipping times may vary. Please note, 2-Day and Overnight orders placed after 12:00PM ET will not ship until the next business day.

    • Standard shipping - 3-5 business days.
    • 2 Day Shipping - 2 business days.
    • Standard Overnight Shipping - 1 business day.

    International Orders

    International orders ship with FedEx International Economy or Priority Service and it typically take 7 to 21 business days for delivery, depending on address provided.  Orders are fully trackable to destination address.  Please keep in mind that shipping times are in addition to the order processing time. 
    Here are some sample shipping guidelines: 
    • Canada (5-10 business days)
    • European Union (28 Countries) (4-10 business days expedited delivery) 
    • Australia (4-10 business days expedited delivery) 
    • International Economy - (7-21 business days) 

    Duties and Taxes

    In order to facilitate customs clearance upon arrival, we use Brokerage-inclusive service directly from FedEx.  All International Orders will have duties and taxes which are not included in the international shipping rates. They are expected to be paid by the customer on arrival of their package. 
      Some international orders may be subject to an additional charge depending on the weight and height of the package. You will receive an email if your order falls under this category. 

      PO Boxes / APO Addresses

      Orders shipping to a PO Box / APO address as well as shipments to Puerto Rico will go out using USPS.  In some instances, USPS shipments will take as long as 21 days to arrive. Shipments using USPS to overseas countries (i.e. Brazil and APO addresses) may take up to 8 weeks for delivery. Once we ship a package via USPS there is no way of tracking the items. If you prefer a tracking number with your merchandise please provide a physical address.

       
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