We offer expedited delivery options (FedEx Next Day Air and FedEx 2 Day) to customers located within the continental United States.
You have 10 days from date of shipment to file a claim for lost or undelivered packages
Standard Shipping 5-7 business days
If you place your order on Friday, even if it is before the cut-off time of 11am, you won't be receiving your package until after the weekend.
Please note that placing an order directly before a weekend or holidays will delay your delivery. For the complete list of holidays that may delay your FedEx delivery please click here: FedEx Holiday Service Schedule
Packages are not delivered on Saturdays
The Miami HEAT Store is not responsible for packages that are lost or stolen, regardless of signature upon delivery requests, which are the responsibility of the carrier.
Duties and Taxes
Duties and Taxes are not included in the international shipping rates. They are expected to be paid by the customer on arrival of their package.
International orders ship with FedEx International and it typically takes 5 to 21 business days for delivery, Canada (5-10 business days) $14.95 -Order is fully trackable to destinations address.
European Union (28 Countries) (4-10 business days expedited delivery) -Order is fully trackable to destinations address.
Australia (4-10 business days expedited delivery) - Order is fully trackable to destinations address.
Standard Delivery (7-21 business days) -Order is fully trackable to destination address.
Expedited Delivery (4-10 business days) -Order is fully trackable to destination address.
Some international orders may be subject to an additional charge depending on the weight and height of the package. You will receive an email if your order falls under this category.
Orders shipping to a PO Box / APO address as well as shipments to Puerto Rico will go out using USPS. USPS typically takes 4 to 8 days to arrive within the US. In some instances, USPS shipments will take as long as 12 days to arrive. Shipments using USPS to overseas countries (i.e. Brazil and APO addresses) may take up to 8 weeks for delivery. Once we ship a package via USPS there is no way of tracking the items. If you prefer a tracking number with your merchandise please provide a physical address.
Orders are not processed or shipped on Saturdays, Sundays, or Holidays. No furniture will be shipped outside of continental United States.
All packages will not require delivery signature confirmation upon arrival.
If a wrong address is provided to us and we have already shipped your package there will be a $10 delivery charge for change of address.