OUR RESPONSE TO COVID-19

Black Friday Sale + Enjoy Free Shipping on Domestic Orders of $50 or more!

Order online and choice in- store pickup (free) and we will bring your merchandise to your car.

Pickup Address:

601 Biscayne Blvd

Miami, Fl, 33132

When you arrive at the American Airlines arena, please pass Lexus Gate 4 and you will see signage for in-store pickup. (located on 8th street) When you arrive at the in-store pickup area a Miami HEAT employee will bring your items out to your car.

Customer Service Number:
877-432-8246

Customer service e-mail:
TheMiamiHEATStore@HEAT.COM


Frequently Asked Questions

Do I need to bring anything with me to pick up my order?

Yes! You’ll need only 2 things:

  • Your order confirmation e-mail
  • A valid driver’s license or photo ID

What happens if I don’t pick up my order?

If your order hasn’t been picked up within 3 days, we will cancel the order and issue a refund to your original form of payment.

Can I have someone else pick up my order for me? 

Yes, but they must provide the order confirmation e-mail.

If you have any issues or questions about your in-store pickup order, please to reach out to our customer service team.


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